2/18/2026 · 2 min read
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Telecommunications giant Odido (formerly T-Mobile Netherlands) has fallen victim to a social engineering attack on its Salesforce instance, potentially exposing data for up to six million current and former customers. The breach involved phishing employee credentials and bypassing security layers to access customer records.
GoDaddy has integrated its agent verification processes with Salesforce MuleSoft. This strategic move aims to enhance security, ensure compliance, and streamline operational efficiency for its customer service interactions.
Salesforce has experienced a notable exodus of three senior executives, including the CEOs of Tableau and Slack, and the Chief Trust Officer, all within a three-month period. This article explores the potential implications of these high-profile departures amidst the company's focus on AI and broader industry shifts.
This article outlines a Salesforce blueprint for organizations to overcome document-related compliance risks and build trust in automation, drawing insights from a survey of IT, Compliance, and Operations leaders.