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U.S. Army Human Resources Command Deploys Agentforce to Deliver 24/7 AI-Powered Support to 9.2 Million Soldiers, Veterans, and Military Families

8/7/2026 · 1 min read

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The U.S. Army Human Resources Command (HRC) has deployed Salesforce's Agentforce Public Sector to provide 24/7 AI-powered support to millions of soldiers, veterans, and their families. This marks the first deployment of Agentforce Public Sector by a Department of War organization in a Salesforce Impact Level 5 environment.

Sources & Further Reading

www.salesforce.com

https://www.salesforce.com/news/press-releases/2026/08/05/us-army-hrc-agentforce-ai-powered-support/

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