2/12/2026 · 1 min read
salesforcedata-360informaticaengineeringdata-foundationrapid-development
Salesforce's 'Engineering Energizers' series highlights Irina Malkova, VP of Product and Success Data, for her leadership in delivering the crucial data foundation for the Informatica Help Agent in a remarkable 24 days.
Salesforce is undergoing its biggest architectural shift since Classic to Lightning, moving to an Agent-to-Agent (A2A) model powered by AI, Data Cloud, and a hierarchical agentic swarm. This new paradigm emphasizes collaboration patterns, robust governance, and human oversight for autonomous enterprise workflows.
This article introduces Salesforce's new 'Speech Invocable Action,' an AI tool developed by the Agentforce Speech Foundations team to standardize repeatable actions and enable native AI automation across the platform.
Traditional enterprise software often fails to capture the fluid reality of business, leaving humans to manage the inevitable exceptions and shifting priorities. This article from the Salesforce Engineering Blog explores re-architecting applications for an 'agentic system of action' to better handle these dynamic challenges.