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Quick-scan roundup of Salesforce news from the last 24 hours.
Salesforce introduces 'Agentforce Operations,' a strategic move to extend its platform's reach beyond traditional customer-facing roles and into broader business operations. This initiative aims to empower and streamline back-office functions within organizations.
Salesforce has announced the launch of Agentforce Operations, a new offering aimed at enhancing efficiency for customer service teams, as reported by Constellation Research.