13 hours ago
TD Cowen has reaffirmed its 'Buy' rating for Salesforce (CRM), citing strong momentum in AI innovation and the strategic impact of its Agentforce initiative as key drivers for future growth. This positive outlook underscores investor confidence in Salesforce's strategic direction and product development.
AI & AutomationAgentforcesalesforcecrmaiagentforcestock-ratinggrowth-drivers
13 hours ago
Salesforce has introduced a significant pricing change for Agentforce, moving to a pay-per-resolution model. This new structure coincides with the unveiling of the Agentforce Help Agent, an autonomous AI-powered service agent designed for end-to-end customer issue resolution.
AI & AutomationAgentforcesalesforceagentforcepricingpay-per-resolutionautonomous-agentai
13 hours ago
Discover why a focused, one-day Proof of Concept (POC) for Agentforce Operations offers significant value, enabling rapid evaluation and showcasing the potential for enhanced customer service efficiency within Salesforce.
AgentforceGeneralsalesforceagentforcepocservice-cloudoperationscustomer-service
Jun 26, 2026
Salesforce has launched Agentforce Help Agent, a new AI-powered service agent designed for rapid deployment and a unique resolution-based pricing model, making AI agent adoption easier and more cost-effective.
AgentforceAI & Automationsalesforceagentforceai-agentscustomer-serviceproduct-launchresolution-based-pricing
Jun 25, 2026
Salesforce introduces its significant Agentforce Commerce Release, aiming to unify B2C, B2B, POS, and order management onto a single platform powered by AI agents. This release seeks to revolutionize commerce by connecting shoppers, merchants, and AI applications.
AI & AutomationAgentforcesalesforceaicommerceagentforceb2c-commerceb2b-commerce
Jun 25, 2026
New research indicates patients trust AI agents managed by their own doctors three times more than public AI, with a strong demand for human oversight in medical AI applications.
AI & AutomationAgentforceaihealthcarepatient-trustmedical-aihuman-oversightsalesforce-health-cloud
Jun 24, 2026
Salesforce has announced the integration of Workforce Engagement Management (WEM) capabilities into its Agentforce Contact Center solution. This enhancement aims to boost operational efficiency and improve agent experiences within customer service environments.
AI & AutomationAgentforceGeneralsalesforceagentforcewemcontact-centerworkforce-engagementcustomer-service
Jun 24, 2026
VCARB has announced a strategic partnership with Salesforce to significantly enhance fan engagement through AI-powered solutions. This collaboration involves the deployment of Agentforce 360 to deliver more personalized and impactful interactions.
AI & AutomationAgentforceGeneralsalesforcevcarbfan-engagementaiagentforce-360partnership
Jun 24, 2026
Salesforce is expanding its Formula 1 presence, with the VCARB team deploying Agentforce to enhance fan engagement through AI-powered solutions. This move signifies a strategic push to leverage advanced technology in sports for richer fan experiences.
AI & AutomationAgentforcesalesforceagentforceformula-1aifan-engagementvcarb
